ROUTE PLANNING GUIDE
Courier route planning software: what small fleets need to see
Route planning is not only about drawing a line on a map. A useful courier route starts with the package work, the depot, the drivers available, the constraints at each stop and the closeout questions waiting at the end of the day.
Start with the depot and the work
Bring in the package data, confirm the depot start and return, and make the full stop list visible before assigning routes. CSV import and export make it easier to begin with the data the team already has.
Plan for more than one driver
Multi-driver route planning should make assignment and capacity visible. The dispatcher needs to see which route owns a stop, what is still waiting, and where a change will create another handoff.
Keep live driver status beside the route
Once drivers leave, live driver status gives the owner and dispatcher a current signal without replacing the route context. The point is to know which route is moving normally and which one needs a practical intervention.
Treat failed deliveries as route work
A failed delivery changes the route, customer conversation and closeout. Record the customer problem, keep the next action visible, and review proof of delivery and COD tracking with the route rather than in a separate afterthought.
Review the route after it closes
Compare the planned work with what happened: completed stops, exceptions, proof, COD and margin per delivery. Use that review to improve the next route, not to invent a performance statistic.
See the workflow on one route.
Dispatchly is early-access software for small courier fleets. Bring one route or one operational problem.
Bring us your route